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Frequently Asked Questions

 

What is your Policy on Returns/Exchanges/Refunds? 

We aim to please, and with that in mind -- do not hesitate to let us know if you are displeased with your purchase. The gallery will cover shipping on returns.

If I saw a painting in your gallery, but it isn't on your website is it still possible to order a print? 

Often times, yes. It does take some time before Freiman's newest work is available as a print, but if you can't find what you are looking for on the website, please call our Lancaster gallery (717-435-9591) and we will be happy to assist you. 

How can I keep up with your new work?

Visit us on our Facebook and Instagram sites: Freiman Stoltzfus Gallery and Freiman Stoltzfus Gallery Philadelphia, add your email to our list for updates, and above all, visit our galleries when you can for personal assistance.

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Trusted Art Seller

This presence of this badge signifies that this business has officially registered with the Art Storefronts Organization and has an established track record of selling art.

It also means that buyers can trust that they are buying from a legitimate business. Art sellers that conduct fraudulent activity or that receive numerous complaints from buyers will have this badge revoked. If you would like to file a complaint about this seller, please do so here.

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3c crunched udpkob

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This Website Supports Augmented Reality to Live Preview Art

This means you can use the camera on your phone or tablet and superimpose any piece of art onto a wall inside of your home or business.

To use this feature, Just look for the "Live Preview AR" button when viewing any piece of art on this website!

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